IT Maintenance & Support

Post-launch Support & Operation Services.

SOLUTIONS DEDICATED TO MEET YOUR SPECIFIC REQUIREMENTS

To ensure smooth running of your IT systems and keep your business software operational at all times; we provide 24/7 long-term, proactive technical maintenance and real-time support services for your specific software requirements. Our services comprise three tiers of expertly handled, scalable managed services to complement or supplement your internal web ops teams: monitoring, remediation, and management.

Triveni’s team of Software specialists are highly skilled, experienced, multi-functional and always responsive for tracking customer’s requests and providing the correspondent solutions.

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IT Maintenance & Support

MAINTENANCE & SUPPORT SERVICES

  1. Monitoring

    Experts monitor your infrastructure 24/7, investigate problems, and quickly troubleshoot issues based on pre-established procedures.

  2. Remediation

    Includes full monitoring plus issue resolution, being handled by the senior engineers who’re capable of solving problems ranging from minor to catastrophic.

  3. Management

    This service offers Complete Infrastructure Management from problem resolution to daily maintenance, thereby delivering full functionality of a dedicated web operations team.

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BENEFITS

Staying in line with the cutting-edge technology tendencies, latest regulations, policies, and practices.
Staying on top of the client’s specific requirements.
Adaptable in accordance with alterations in organizational structure, market trends, and progressing economic conditions.
Remaining flexible to changes in hardware, OS or supporting platforms.
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WHY IT IS IMPORTANT

To ascertain continuous protection against hacking and security vulnerabilities.

To guarantee ongoing customer satisfaction in line with ever-changing user requirements.

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TYPES OF MAINTENANCE

Proactive types of maintenance
Preventive Maintenance

Preventive Maintenance

Preventive Maintenance is the most popular form of proactive maintenance and it needs a CMMS. It can achieve you 12% to 18% cost savings over reactive maintenance.
Routine Maintenance

Routine Maintenance

Routine maintenance is a form of time-based maintenance and preventive maintenance. It is performed by operators, janitors and other staff members.
Condition Based Maintenance

Condition-based Maintenance

Condition-based maintenance (CBM) is an essential part of predictive maintenance, through which the actual asset condition is monitored to decide what maintenance needs to be done.
Scheduled Maintenance

Scheduled Maintenance

In ‘Scheduled maintenance’ the maintenance planner can specify schedules or routines, by which an equipment performance should be checked.
Planned Maintenance

Planned Maintenance

Planned maintenance is having a strategy and plan for the work in place and being prepared for that in advance.
Predictive Maintenance

Predictive Maintenance

Predictive Maintenance aims to predict when failure might occur and prevent its occurrence by performing maintenance. Though its implementation is time-consuming, it is deemed to be highly useful.
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APPS WE DEVELOPED FOR OUR CLIENTS

READY TO BUILD YOUR SOFTWARE?

At Triveni, we can develop your product from design to implementation, or handle individual segments of the process for you. We offer world class software product development services from requirements and systems analysis, architecture and design to development, testing, migration, deployment and training.

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WHAT OUR CUSTOMERS SAY

I’m always impressed with the service orientation I find when I interact with Triveni Global Software Service LLP. The guys are very professional and hard working. They provided quality service to the development of my website and my App development as well. They respond to questions almost immediately and address problems very effectively. They are really easy to work with and seem to appreciate their customers.

Roger Williams
Tournament Board, CEO / Founder, Houston, TX

Triveni is one of the best software development companies I’ve ever had the pleasure of working with. Their willingness to take on aggressive deadlines with a positive attitude, learn and advise on the latest tech and treat our product with a CTO’s mindset has made them a permanent part of our product development strategy.

Chintan Sutaria
CalcuQuote, CEO, Dallas, TX

Triveni Global Software Services has been the most professional, reliable, and committed software partner I have worked with. I have used them in all aspects of my software development from design, architecture, development and database management. I am always impressed with the wide range of skill sets they have as part of their team to tackle some of my toughest challenges. I look forward to our continued partnership.

Doug Verner
Founder, Infinite Vizion, Inc. Las Vegas, NV

The entire Trippism.com was developed so far by Triveni. They are a professional and full fledged Solutions consulting firm who step-up to every challenge that comes in product development, delivering to their fullest potential. They integrated themselves so well with our business and technology objectives that we never felt for a second that they were our outsourcing partner- instead felt as though they were our own team. The technical team is dedicated and very hard working. Solved many challenges and problems that came our way while we developed our product.

Madhuri Mittal
Founder and CEO, Trippism

The way Triveni combines genuine curiosity for our business processes, accurate and timely deliveries as well as personal commitment, has made our cooperation a success for almost 10 years now.

Jonas Hedlund
CEO, Rational Minds

As a customer, I found the services of Triveni Global Software fantastic and second to none. We have used them over specific contracts and with our finance model TradeSmartCapital. Shailesh is a true leader of his team and delt with all workings remotely. You would think remote services would be difficult, but it certainly wasnt that way for us, if anything this helped greatly with project speed and allowed the business owner to have dual hands on control of their product. I would not hesitate in recommending Triveni Global Software to others. I hope to continue to use Triveni Global Software in many other projects in the future.

Gary Rushgrove
Co Founder, TradeSmart Capital

Contact us and let us know about your idea or outsourcing needs. We can also help you managing your current or legacy software projects.

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