Privacy & Information Handling Policy
Last Updated: June, 2026
At Triveni Global Software Services LLP (“Triveni”, “we”, “our”, or “us”), we value the trust placed in us by our clients, partners, job applicants, and website visitors.
As an engineering company serving organizations across healthcare, manufacturing, SaaS, enterprise technology, and other industries, we are committed to handling information responsibly, securely, and transparently.
This policy explains what information we collect, how we use it, and the measures we take to protect it.
Information We Collect
We may collect information when you:
- Contact us through our website
- Request information about our services
- Submit an inquiry or project request
- Apply for a career opportunity
- Subscribe to newsletters or updates
- Participate in events, webinars, or surveys
- Communicate with us via email, phone, or social media
Information collected may include:
- Name
- Company name
- Email address
- Phone number
- Job title
- Business information voluntarily shared
- Resume, CV, portfolio, or employment-related information
- Any information submitted through forms or communications
We may also collect certain technical information such as:
IP address
Browser type
Device information
Operating system
Website usage statistics
Pages visited and interaction data
How We Use Information
We use information to:
- Respond to inquiries and service requests
- Communicate regarding potential projects or partnerships
- Evaluate employment applications
- Improve our website and user experience
- Deliver requested information and updates
- Maintain website security and operational performance
- Understand visitor interests and website usage trends
We do not sell personal information to third parties.
Client Engagement Information
As part of our consulting, architecture review, product engineering, dedicated team, and software development services, clients may share business requirements, product concepts, technical documentation, operational workflows, or other project-related information.
Information shared during discovery sessions, technical assessments, proposal discussions, consulting engagements, and project delivery activities is treated confidentially and used solely for evaluating, planning, supporting, or delivering requested services.
Career Applications & Candidate Information
When candidates submit resumes, profiles, portfolios, references, or other employment-related information through our website, job portals, email, or recruitment channels, such information is used solely for recruitment and evaluation purposes.
Candidate information may be reviewed by hiring managers, technical interviewers, recruitment personnel, and authorized team members involved in the hiring process.
We may retain candidate information for future opportunities unless deletion is requested or applicable regulations require otherwise.
Cookies & Analytics
Our website may use cookies and analytics technologies to better understand visitor behavior and improve user experience.
These tools help us understand:
- Website traffic
- Visitor interactions
- Popular content
- Marketing effectiveness
- Performance improvements
Users can modify cookie preferences through browser settings if desired.
Marketing Communications
If you voluntarily provide your contact information, we may occasionally share:
- Company updates
- Technology insights
- Industry articles
- Service announcements
- Event and webinar invitations
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Responsible Use of AI Technologies
As part of our engineering, consulting, and product development services, Triveni may evaluate, develop, integrate, or support Artificial Intelligence (AI), Machine Learning (ML), automation, and data-driven solutions for clients.
Information submitted through this website is not used to train proprietary AI models unless explicitly authorized.
When AI-assisted tools are used within our internal business processes, we maintain appropriate human oversight, security controls, engineering governance practices, and validation procedures to support responsible use of AI technologies.
We believe AI should operate with transparency, security, accountability, and appropriate human involvement, particularly when supporting business-critical workflows and decision-making processes.
Healthcare & Sensitive Information
Triveni works with healthcare organizations and develops platforms supporting healthcare workflows, patient engagement, payer processes, telehealth systems, insurance verification, prior authorization workflows, EHR integrations, pharmacy systems, and regulatory requirements.
However, this website is not intended to receive patient records, Protected Health Information (PHI), medical reports, insurance information, or other sensitive healthcare data.
Please do not submit such information through website forms, email inquiries, newsletters, surveys, or career applications.
If you are an existing client and need to exchange sensitive healthcare information, please use approved secure communication channels established for your project or organization
Data Sharing
We do not sell or rent personal information.
Information may be shared only when necessary:
- With trusted service providers supporting business operations
- To comply with legal or regulatory requirements
- To protect our rights, security, property, clients, employees, or users
- During business transactions permitted by applicable law
Any authorized third parties are expected to handle information responsibly and securely.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or loss.
Although no internet-based system can guarantee absolute security, we continuously work to maintain appropriate security measures and best practices.
International Visitors
Triveni serves clients and partners across multiple countries, including the United States, Europe, the Middle East, and other regions.
Information submitted through our website may be processed in accordance with applicable data protection and privacy regulations relevant to our business operations.
Third-Party Links
Our website may contain links to external websites, partner websites, social media platforms, or third-party services.
We are not responsible for the privacy practices, content, or security policies of external websites. Users should review the privacy policies of any third-party sites they visit.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request an access personal information we hold
- Request corrections to inaccurate information
- Request deletion of personal information
- Withdraw consent for marketing communications
- Request information regarding how your data is used
Requests may be submitted using the contact information below.
Contact Us
If you have questions regarding this Privacy & Information Handling Policy or how information is managed, please contact:
Triveni Global Software Services LLP
Website: https://www.triveniglobalsoft.com
Email: info@triveniglobalsoft.com